Frequently asked questions
How long does the analysis take?
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The basic chart appears instantly. Full-book timing depends on the current queue and quality checks.
Your account shows the exact status, and the bot notifies you when the PDF is ready.
How to pay? Do I need a card?
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Payment uses the secure YooKassa checkout: bank card, Faster Payments System,
or SberPay. The final amount is always shown before confirmation.
Oracle wrote "temporarily unavailable". What to do?
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Your history and purchased questions are preserved. New answers are temporarily paused until verification is complete.
If you need help, use the form above and include your Telegram account.
PDF book not received after payment
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Generation starts automatically after payment confirmation. Your account shows
the current stage, and the bot notifies you when the book is ready. If the status
does not change for an extended period, contact us with the payment date.
Can I get a refund?
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If the reading was not generated due to our fault, we refund the original
payment method under the terms of the public offer. Contact us with the details.
How do I find my chart on the website?
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Open
personal cabinet.
To sign in, click "Sign in via Telegram" — authorization via bot,
no password needed.